Your privacy is our foundation
We built hobiqq around your trust. This privacy policy explains exactly how we collect, use and protect your personal information — from the moment you open your account...
What we collect and why
When you join hobiqq, we collect information necessary to verify your identity, process your payments through DANA, OVO, GoPay and QRIS, and deliver our live casino, slots and sportsbook services. This includes your name, email, phone number, account details and transaction history. We use this data to prevent fraud, comply with local regulations in supported Indonesian regions, and improve your lobby experience.
Your information is encrypted and stored securely. We never sell your personal data to third parties. If you have questions about how we handle your information, our support team is ready to help.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy questions? We're here
Why your privacy matters to us
Encryption Standard
All data in transit and at rest uses industry-standard encryption. Your payment details and account credentials are protected by the same protocols used by major banks.
Regular Audits
We conduct independent security audits quarterly to ensure our systems meet international privacy and data protection standards.
Compliance First
hobiqq operates under strict compliance frameworks for supported Indonesian regions. We follow local data protection regulations and international best practices.
No Third-Party Sales
We never sell, rent or share your personal information with marketing firms, data brokers or unrelated third parties. Period.
Transparent Logging
Every access to your account is logged. You can review your login history and active sessions directly in your account dashboard.
Data Deletion Rights
You can request deletion of your account and associated data anytime. We process these requests within 30 days in supported regions.
Consistency across our platform
| Live Casino Tables | Your privacy protections apply whether you're at a live baccarat table, playing slots or browsing our sportsbook. Same standards everywhere. |
|---|---|
| Mobile & Desktop | Whether you access hobiqq on your phone or desktop, your data encryption and privacy controls remain identical across all devices. |
| Payment Processing | DANA, OVO, GoPay and QRIS transactions flow through the same secure channels. We never store your payment credentials directly on our servers. |
| Account History | Your game history, deposit records and withdrawal logs are protected with the same privacy standards as your personal identification data. |
| Support Interactions | When you contact our support team via email or live chat, those conversations are encrypted and archived securely like all your account data. |
| Promotional Emails | You control how often we contact you about new games or promotions. Unsubscribe anytime from your account settings without losing access. |
| Third-Party Tools | Any analytics or fraud-detection tools we use are bound by the same privacy agreements. We audit their access to your data quarterly. |
What defines our privacy approach
Zero-Knowledge Architecture
We design our systems so that even our own staff cannot access your password or full payment details. Encryption happens before data reaches our servers.
Breach Notification
If a security incident affects your data, we notify you within 48 hours with clear details and steps you can take to protect your account.
Cookie Transparency
Our site uses cookies only for session management and fraud prevention. We don't use tracking cookies for advertising. You can disable them anytime.
Indonesia-Focused Compliance
We follow data residency requirements for supported Indonesian regions. Your information stays within approved data centers and jurisdictions.
Annual Privacy Report
Every year we publish a transparency report showing data requests from authorities and how we handle them. Accountability is public.
Consent-First Design
We ask for your explicit consent before collecting any data beyond what's needed to run your account. No hidden opt-ins or pre-checked boxes.